Returns and Exchanges Policy
At ROPA MANA, your satisfaction is our priority. While we take great care to deliver quality products, we understand that issues can sometimes arise. We offer returns and exchanges only for misprinted, damaged, or defective items, subject to the conditions outlined below.
Please carefully review our policy to ensure your request is processed smoothly.
Eligible Circumstances for Returns or Exchanges
We accept returns or exchanges under the following conditions:
Important: Requests for returns or exchanges must be submitted within 24–48 hours of delivery.
Non-Returnable Items
Damaged or Defective Items:
While we conduct quality checks, transit issues may occasionally occur. If you receive a misprinted, damaged, or defective item:
Note: If you fail to provide an unboxing video or sufficient proof of damage, we may not be able to process your claim.
Return and Refund Process
Final Notes
Thank you for shopping with ROPA MANA!
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