Terms and Privacy

Welcome to ROPA MANA. By using our website, you agree to comply with the following terms and conditions. Please read them carefully before making a purchase.

1. General

These terms and conditions apply to all orders placed through our website. We reserve the right to update these terms at any time.

2. Product Information

We make every effort to ensure that our product descriptions and images are accurate. However, slight variations in color or texture may occur due to lighting or display settings.

3.Orders

All orders are subject to availability. We reserve the right to cancel or refuse any order at our discretion. You will receive an order confirmation email once your purchase is complete.

4. Shipping and Delivery

We ship both domestically and internationally.

Delivery timelines:

  • Domestic: Within 7 working days.
  • International: Timelines may vary based on destination and customs processing.
  • Shipping costs depend on your location and are calculated at checkout.
  • Free shipping is available on orders over Rs. 1500 within India.

 

5.Returns and Exchanges

  • Please review our Returns and Exchanges Policy for detailed information.
  • Return requests must be submitted within 48 hours of receiving the product.

 

6. Payments

  • Payments are accepted through credit/debit cards, net banking, UPI, and other payment gateways available on our website.
  • All payments must be completed at the time of purchase.

 

7. Liability

  • ROPA MANA is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

 

8. Intellectual Property

  • All content on our website, including text, images, and graphics, is the property of ROPA MANA and is protected by copyright laws. Unauthorized use is prohibited.

9. Governing Law

  • These terms are governed by the laws of India.

 

For questions, please contact us at support@ropamana.com.

Privacy Policy

At ROPA MANA, we value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and safeguard your data.

1. Information We Collect

  • We may collect the following types of information:
  • Personal Information: Name, email address, phone number, shipping address, billing address, and payment details.
  • Non-Personal Information: Browser type, IP address, and browsing history on our website.

 

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.
  • Communicate updates about your order and respond to inquiries.
  • Send promotional offers and updates (if you opt-in).
  • Improve our website and customer experience.

 

3. Sharing Your Information

We do not sell or rent your personal information to third parties. Your information may be shared with trusted third-party service providers (e.g., payment processors, shipping partners) solely for fulfilling your orders.

4. Cookies

  • Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us track website traffic and user preferences.
  • You can manage or disable cookies through your browser settings.

 

5. Data Security

  • We implement industry-standard measures to protect your data from unauthorized access, theft, or misuse.
  • While we strive to ensure the security of your information, no method of transmission over the internet is completely secure.

 

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt-out of receiving promotional emails by unsubscribing.
  • Request a copy of the data we have about you.

 

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites.

 

8. Updates to the Privacy Policy

This privacy policy may be updated periodically. Changes will be reflected on this page.

 

For questions or concerns regarding your privacy, please contact us at support@ropamana.com.

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